VoIP phone calls are usually delivered over a carefully-managed network often running Quality of Service (QoS) and the Session Initiation Protocol (SIP).

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Hosted VoIP eliminates the need to purchase or lease expensive PBX equipment to gain advanced calling features such as voicemail, automated attendants, extension dialing, call forwarding, call park, or call transfer. Hosted VoIP also eliminates the need to obtain service from multiple carriers for local and long distance calling, PBX tie-lines, private lines, etc. The service also includes Internet access and Quality of Service (QoS) to guarantee voice quality all on one invoice. Hosted VoIP offers freedom from legacy equipment costs, eliminates reliance on slow-moving traditional phone companies, multiple bills, and offers flexibility to deliver customized user productivity solutions for your company.

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MPLS is a standardized data switching technology that optimizes network traffic flow and eases management of data networks. MPLS carves specific paths data packets that are identified by a label that saves the time needed for a router to look up the address to the next node in order to forward the packet. MPLS works with the Internet Protocol (IP), Asynchronous Transport Mode (ATM), and frame relay network protocols. MPLS allows most packets to be forwarded at the layer 2 (switching) level rather than at the layer 3 (routing) level and makes it easy to manage quality of service (QoS).

High Speed Internet Access via Ethernet local access connects end user Ethernet local area networks (LANs) to the Internet over a metropolitan wide area networks (WANs) at speeds ranging from 1 megabit per second (Mbps) up to 1 gigabit per second (Gbps). Internet access via Ethernet is an "always on", flat-rate service that offers faster, more cost effective Internet access than is available through traditional telecommunication access technologies such as T1 / T3 or E1 / E3 connections.

Digital Subscriber Line (DSL) connects end users (subscribers) to the Internet via a plain old telephone service (POTS) line that uses an existing copper pair but has been sped up by a Digital Subscriber Line Access Multiplexer (DSLAM) located at the service provider centeral office (CO) to form a continuous digital high-speed data connection from the customer premise to the Internet.

High-speed microsave and satellite Internet connections for business can replace or back up traditional terrestrial landlines such as Internet T1s and Digital Subscriber Line (DSL) service. With wireless Internet service in place as your primary or backup Internet connection, you can always count on low-latency connection to the Internet that means you will have an "always up", "never down", "zero outage" service that eliminates wasted time and increases productivity.

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MPLS can be used to create highly-scalable IP networks with layer 2 level security as well as easy network configuration, management, and provisioning.